Frequently Asked Questions
Every families requirements for funeral arrangements are different. Each and every funeral is individual to the family concerned, because no two families are the same.
However there are many questions that you as a family will want answering in a bid to say farewell to a loved one in the most appropriate manner. Below are questions that we are most often asked about the funeral and the services that we can offer.
You will need to collect the medical death certificate which you will then need to take to the registrar. You will also need to make initial contact with a funeral director.
If the death has occurred at home, the GP will issue the medical death certificate. They will either give this to you directly or you may need to collect it from the surgery. If the death occurred in a hospital you will be given the certificate by the bereavement office.
The Registrar will issue you with one copy. You will need another 4-5 copies to be able to send to the bank or solicitors etc. There is a charge per copy.
Deaths in England and Wales or Northern Ireland should be registered within 5 days – if this is not going to be possible, you should inform the Registrar. In Scotland, deaths must be registered within 8 days.
Yes, help may available, please visit the Department for Work and Pensions Website for further information. Visit Site
Yes you can choose a favourite outfit or, alternatively we can dress the deceased in one of our gowns.
Yes, you can put personal items in the coffin, many people choose a treasured photo or memento. However, please be aware that we cannot allow any metal and glass items for cremations.
Our limousine will comfortably carry 6 people.
Yes, you may for example choose family members, close friends or co-workers. Please be aware that anyone you consider for this role must be able to bear the weight and be composed enough to carry out this importnat task.
Yes, our chapel is available to you for a visit any time during office hours, but please telephone first to make an appointment.
Yes, if you would like a favourite piece of music played either entering or leaving the chapel, or even during the service this can be arranged for you. To help you choose music for your loved ones funeral, please see the Wesley media Website. You can search the extensive data base on the Welsey website and listen to a sample of the track. You just need to inform C Terry which tracks you have chosen so we can ensure the correct music is played at the service. You can also search by venue, e.g. Bramcote Crematorium. No additional license fees have to be paid on any track from this resource.
Yes, we will gladly arrange with a charity or organisation of your choice to send any donations that are received in memory of a loved one. When all donation monies have been sent we will write to you with the total amount sent, plus a list of names of those who made donations.
Yes as only one cremation at a time is carried out in the cremator. Once the cremation process has finished the cremated remains are cooled, then removed from the cremator and placed into an urn that is clearly identified with the persons details.
There are a number of options available to you. Firstly cremated remains can be scattered in the crematoriums garden of rest either in the presence of the family or just in the presence of the crematorium staff. Secondly you can instruct us to make arrangements with the crematorium for the cremated remains to be interred either in a cremation plot or a family grave if one is available. Thirdly, cremated remains can be removed from the crematorium by ourselves on the families behalf and returned back to a family where you may wish to keep them at home, or take them to a special place that was personal to that person.